Privacy Policy

Effective Date: June 22, 2025

Popsicle (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information across getpopsicle.com and all related services (the “Services”). It also outlines your rights and how to exercise them, including those protected by the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), and the Children’s Online Privacy Protection Act (COPPA).

By using the Services, you agree to the terms of this Policy.

1. Information We Collect

We collect the following categories of information:

a. Information You Provide Directly

  • Account Information: Name, email address, phone number, school or organization, user role
  • Parent/Guardian Data: Child’s name, age, allergy/medical information (if applicable)
  • Payment Information: Processed securely through third-party providers like Stripe
  • Support & Communications: Messages, emails, or feedback submitted via contact forms or chat

b. Information We Collect Automatically

  • IP address, browser type, operating system
  • Usage data (e.g., which pages are visited, time spent, feature clicks)
  • Cookies and tracking technologies

c. Information from Third Parties

  • Payment status, SMS delivery confirmation, or scheduling data from integrated platforms

2. How We Use Your Information

We use your information to:

  • Deliver and improve the Services
  • Manage accounts and program registrations
  • Provide customer support and respond to inquiries
  • Send notifications (e.g., updates, reminders)
  • Ensure the security and integrity of the platform
  • Analyze trends and performance

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we only process your data under the following legal bases:

  • Consent (e.g., for marketing emails)
  • Contract (e.g., to provide services to schools or families)
  • Legal obligation (e.g., recordkeeping)
  • Legitimate interest (e.g., fraud prevention or analytics)

4. Sharing Your Information

We do not sell your personal information. We only share it with:

  • Service Providers: Stripe, Twilio, analytics tools, and hosting providers
  • Legal Authorities: When required to comply with the law or protect safety
  • Authorized School or Camp Administrators: Where permitted by your role or affiliation

We require all third parties to safeguard your information and not use it for unrelated purposes.

5. Your Privacy Rights

a. GDPR (EEA Residents)

You have the right to:

  • Access your personal data
  • Rectify incorrect or outdated information
  • Erase your data (“right to be forgotten”)
  • Restrict or object to processing
  • Data portability (receive a copy in machine-readable format)
  • Lodge a complaint with a data protection authority

You can exercise these rights by contacting us at help@getpopsicle.com.

b. CCPA / CPRA (California Residents)

You have the right to:

  • Know what personal information we collect and how it’s used
  • Request deletion of your information
  • Opt out of the “sale” or “sharing” of personal data (we do not sell your data)
  • Request correction of inaccurate data
  • Limit use of sensitive personal data (if applicable)
  • Not be discriminated against for exercising your rights

To submit a CCPA request, email help@getpopsicle.com.

c. Other U.S. State Rights

Residents of Virginia, Colorado, Connecticut, and other states may have similar rights. We honor these rights to the extent required by law.

6. Children’s Privacy (COPPA)

Our Services are not intended for children under 13 without parental or school consent. When we collect data for children through school or camp programs, verifiable parental or institutional consent is required.

We do not knowingly collect personal data from children without proper consent. If you believe we have collected data from a child under 13 without consent, contact us immediately at help@getpopsicle.com.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable core functionality
  • Analyze usage and improve the product
  • Remember user preferences

You may control cookie settings through your browser. We currently do not respond to “Do Not Track” signals.

8. Data Retention

We retain your data for as long as:

  • Necessary to provide the Services
  • Required by law or business needs
  • Reasonable for recordkeeping (typically at least 3 years for program or payment records)

9. Data Security

We use:

  • Encryption (TLS/SSL)
  • Role-based access controls
  • Secure third-party services

While no system is 100% secure, we strive to protect your information using best practices.

10. International Users & Data Transfers

If you are located outside the U.S., you acknowledge that your information may be transferred to and processed in the United States, where privacy laws may not be as protective. We implement appropriate safeguards (e.g., Standard Contractual Clauses) when required.

11. Changes to This Policy

We may update this Privacy Policy as needed. Changes will be posted here with a new effective date, and material updates will be notified via email.

12. Contact Us

If you have questions or requests, contact us:

Email: help@getpopsicle.com

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