Release Notes & Performance Updates

🔔 What’s New: Enhancements to Enrollment and Payment Experience

Release 3.23.26

Feature Enhancements:

Billing & Invoices - Resend invoices in one click with confirmation upon delivery. Billing performance improvements reduce errors and streamline payment management. The “Send Invoice” feature now makes it easier to deliver invoices for past, open, or past-due payments directly to parents via email. This reduces missed invoices, improves record-keeping, and simplifies the payment process for both administrators and parents.
Reporting - Transaction reports now display accurate data, including activity types. Users with appropriate permissions can generate detailed reports covering payments, refunds, and transaction statuses, making it easier to monitor financial activity and verify records.
Parent Portal - Improved Enrollment Guidance. Users who have not added a child are now prompted with a clear message and direct link when attempting to enroll. The system ensures the correct view is displayed based on their profile.

Release 2.18.26

Feature Enhancements:

Add a delete option for coupons: Admins are able to delete coupons via the Coupons page. Please note: If a coupon was previously applied to an enrollment, it will remain valid for that enrollment. Deleting the coupon will not remove or affect any past invoices or payments.
Add the ability to filter invoices by 'Date' and 'Type of activity' on the Invoices page: Additional filtering abilities for the Invoices section.
School Portal | Revenue/Refunds providing accurate values on the Dashboard: Revenue and Refund summaries accurately reflect the financial information
Updates for the “Payment for your subscription on Popsicle failed” email.

If the school user receives this email, it means that Stripe attempted to charge the parent for a subscription payment, but the payment failed.

It is important to contact the parent and ask them to update their payment method or complete the payment manually. If the parent does not complete the payment, the subscription will be canceled by Stripe.

Once the subscription is canceled, no future invoices will be generated for that subscription, even if the child is still displayed as enrolled in Popsicle.

Release 1.27.26

Feature Enhancements:

Multiple Instructors: Admins are able to assign multiple instructors to one activity
Recurring payment: Feature calibration to ensure accurate billing and charges
Registration interruption: Added additional conditions to allow parents or admins to navigate away from the registration window, if needed, and complete registration at a later time.
Transaction Descriptions: Additional information was added to each line item/transaction to facilitate quicker identification and reconciliation.
Invoice Creation: Reinstated, with improved reliability, the functionality that allows admins to create invoices manually within the School Portal. The ‘Add Invoice’ feature allows users with Super Admin or Manager roles to manually create invoices in Popsicle.
Attendance Roster: Enhanced the attendance roster feature to ensure improved accuracy.
Coupon Error Messages: Improved coupon-related error messages to provide more detailed information and clearer explanations of the specific issue encountered.
Coupon Usage Count: Reinstated visibility into coupon usage by displaying how many times a coupon has been used, by whom it was used, and the usage details for each parent. This helps admins better track coupon limits and understand why a coupon may no longer be applicable.
Enrollment Summary: Daily, weekly, and monthly summary emails have been improved, making it easier for admins to track enrollment information.
Enrollment Process: Advanced registration process and flow in the Parent Portal to make enrollment more intuitive and user-friendly for parents.

Release 7.12.25

Enrollment and Payment Experience

Instant Enrollment: Parents can now enroll their children immediately.
Multiple Payment Methods: Parents can now add as many cards as they need, making it easier to manage payments.
Clear Discount Visibility: All discounts are clearly shown at the time of payment, giving parents full insight into what they’re saving.
Admin Transparency: Admins can now view all applied discounts and coupons for each payment and subscription at the invoice level.
Usage reporting is now daily, offering more timely and accurate insights compared to the previous end-of-billing-cycle reports.
Admins can also track the number of usages and exact timestamps when usage is reported.

Receipts Page Improvements – Parent Portal

Detailed Invoices: Invoices now include more comprehensive information, helping parents better understand the charges.
Clear Payment Statuses: Each invoice clearly displays whether it is Open, Paid, or Past Due.
Flexible Payments: Parents can pay any Open invoices directly from the Receipts page.
Invoice Filtering: Parents can filter invoices by payment status for easier navigation.
Historical Access: Older invoices are available for review at any time.
Performance Enhancements: The page now loads faster for a smoother experience.

Invoices Page Improvements – School Portal

We’ve merged the ‘Receipts’ and ‘Invoices’ pages into a single unified ‘Invoices’ page, making it easier to find and manage all payment-related data in one place.
Flexible Payments: Admins can pay any Open invoices directly from the Invoices page at the parent’s request.
Performance Enhancements: The page now loads faster for a smoother experience.

Enhanced Enrollment Emails

Parents will now receive Stripe-generated invoices with complete payment details.
If a payment is still due, the email will include a direct link to manually pay the invoice.

Release 6.05.25

Feature Enhancements:
Upfront Aftercare changes: Aftercare activity usage is measured and gathered more regularly, allowing for more accurate and efficient proration of activities, automatically.
Performance issue fix on the Invoice/Receipts pages (New Flow): This page now operates more quickly and seamlessly for a better user experience.
Toggle to view old invoices (School/Parent Portals): A toggle button is available on this page, to present older invoices, while allowing you to keep your transactions managed, succinctly.
Invoice filtering by status on the Parent Portal: Filter invoices by their current status in the system (Draft/Open/Paid/Past Due/Voided)
Successful payment email changes: Successful registrants receive confirmation of payment directly from Stripe.
'Total' field on the invoice (School/Parent Portals - New Flow): Showing the full price for the activity, without add-on fee, coupon and other discounts.