Issuing a Refund

If at any time you need to refund a transaction, simply click on the transaction icon from the menu along the left side of your screen, and then click on the "Receipts" tab, here:

Click on the three dots to the far right of the transaction you need to refund, and the refund option will appear in the drop down menu:

You will be able to designate whether it's a full refund or a partial refund, and the reason for issuing the refund: 

After the refund has been issued, you will see this reflected in the Receipts section here: 

**Please note: Refunds are not reversible, and the refund can take 5-10 business days to show in your account, depending on your bank.