All about Coupons

On the Coupons page, you can:

  • Add new coupons.
  • View the list of all coupons and their detailed information.
  • View coupon usage.
  • Delete coupons.

To view Coupon options, navigate to the ‘Transactions’ page first →  then access the Coupon tab.


Add a new coupon

Click on the "New Coupon" option here: 

Once you've clicked on the "New Coupon" option, you will see a side menu open, where you can customize your coupon to suit your needs:

Fill all fields with valid data:

  • Percent/Fixed: Specify the type of discount (percentage or fixed amount).
    • The amount of the discount should be more than '0'.
  • Unique Code: Enter a unique code for the coupon.
    • There cannot be two or more coupons with the same code within one school.
    • The system prevents the creation of a new coupon if the unique code entered already exists in the database. An error message will be displayed, informing the user that the code must be unique.

      Max Redemptions: Define the maximum number of times the coupon can be redeemed.

      Max Per Customer: Set the maximum number of times a customer can use the coupon.

      Select Expiry Date: Choose the expiry date for the coupon.

    • Coupon remains available for use on the expiry date as well, and only after the expiry date has passed the coupon becomes unavailable.
    • The status of the coupon automatically changes to 'Expired' once the expiry date has passed, preventing any further use of the coupon.
    • The status is changed from ‘Active' to 'Expired' after the selected expiry date has passed. For example, if the expiry date selected is the 24th of July, the status will remain 'Active’ on the 24th of July and will change to 'Expired' on the 25th of July.
  • Activity Type: Сhoose which type(s) of activities the coupon can be used for.
    • This field is optional. The user can select one or more activity types.
  • Activity: Choose specific activities where the coupon can be used.
    • This field is optional and becomes available after the user selects at least one Activity Type.
  • Parents: Choose specific parent(s) the coupon is available only for.
    • This field is optional, and the user can select one or more parents.

Click on the ‘Submit’ button to finalize the addition of the new coupon.


Creating Activity-specific coupons

Popsicle allows admins the opportunity to apply coupon/discount codes to specific activities and/or specific parents.  This makes it easier to offer discounts to the right families or for specific programs.

Activity Type

Use Activity Type to choose which types of activities the coupon can be used for.

Available options:

  • All
  • Class
  • Camp
  • After Care

This field is optional. You can select one or more activity types.

For example, if you select Camp, the coupon can be used for camps only.

Activity

Use Activity to choose specific activities where the coupon can be used.

This field is optional and becomes available after you select at least one Activity Type.

The activities shown depend on the activity type you selected:
  • Class → only Classes are shown.
  • Camp → only Camps are shown.
  • After Care → only After Care activities are shown.
  • Multiple activity types → activities from all selected types are shown.
  • All → all available activities are shown.
You can select one or more activities.
For example, you can create a coupon that is valid only for Summer Camp and Winter Camp, instead of all camps.

Parents

Use Parents if you want the coupon to be available only to specific parents.

This field is optional, and you can select one or more parents.
Only active parents are available for selection.
For example, you can create a coupon specifically for a group of selected families.

Using the Fields Together

You can combine these options to create a coupon that matches your needs.
For example:
  • Select Camp as the Activity Type.
  • Select specific camps in Activity.
  • Select specific parents in Parents.

The coupon will then be limited to the selected parents and activities.

Coupon Deletion

To delete a coupon, simply click on the checkbox to the left of the coupon you wish to delete, and click the trash can icon that appears:

Deleting a coupon will not:

  • Remove the coupon from past enrollments/subscriptions.
  • Remove the coupon from future subscriptions.
  • Affect existing invoices.

If a user attempts to apply a deleted coupon during enrollment, an error message will be displayed:

“Coupon [coupon name] you’re trying to apply is no longer available.”

Coupon Detailed window

To view the coupon details, click on the coupon code (name).

The Coupon Details window displays the following information:

  1. Total number of successful coupon applications in the Used field:
    • The value represents the total number of successful coupon applications.
    • Applications from both ongoing and future-dated subscriptions are included.
  2. Coupon applicability:
    • Activity type(s)
    • Activity(ies)
    • Parent(s)
  3. Coupon usage by parent:
    • The parent’s name who used the coupon.
    • The number of times each parent has successfully used the coupon.

General requirements for Coupons:

  1. Coupons can only be applied to the activity fee, and the add-on fees remain unchanged and fully chargeable.
  2. The coupon can be applied to the current or future activities. If the limit is reached, users will not be able to apply the same coupon to additional activities.

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