Main Roster Details

To view your rosters for Classes, Camps, or Aftercare, you will first choose either the Classes icon the Camps icon, or the Activities from the menu along the left side of the screen.

Once you've clicked on the appropriate icon, you will see the list of your class/camp/aftercare names.   To view their rosters, click on the name of the Activity:

*For Camps & Aftercare: Click the expand arrow and then click the group you want to view.

After you select the activity name, the roster will automatically appear with the statuses of all of the children.

Roster Statuses

Classes & Camps Modules

• Invoiced

  The invoice has been sent to the parent, but has not yet been paid. Payment must be completed manually.

  Note: If the parent does not pay, the child remains on the roster with the Invoiced status until a school admin removes them.

• Paid

  The invoice has been successfully paid by the parent.

Aftercare Module

Scheduled Attendance / Actual Attendance Sessions

• Only the Invoiced status is displayed.
• The Paid status is not shown, even if payment has been completed.
• This is because invoices are generated at the end of each billing cycle (weekly or monthly), and a new cycle begins immediately after.

Fixed Rate Sessions (Weekly/Monthly Billing)

• Only the Invoiced status is displayed.
• The Paid status is not shown, even if payment has been completed.
• Charges are processed before the start of each new billing cycle.

Upfront Sessions

• Invoiced

  The invoice has been sent to the parent, but has not yet been paid. Payment must be completed manually.

  Note: If the parent does not pay, the child remains on the roster with the Invoiced status until a school admin removes them.

• Paid

  The invoice has been successfully paid by the parent.

Notes

• In some Aftercare scenarios, the Paid status is intentionally not displayed due to how billing cycles are managed.
• Roster status visibility depends on the billing type and timing of invoice processing.

Roster Features

From the Drop-In Roster, Admins and Managers can perform the following actions:

• Edit children’s information
• Delete children from the roster
• Issue refunds
• Email a child’s parent
• Generate roster reports

Editing Child Information

Admins are able to edit information about a child via the roster page, by clicking on the three dots to the right of the child's name in the roster:

From the menu, you can:

• Email the child’s parent
• Add or update details (e.g., homeroom teacher, pickup information)
• Delete the child from the roster

Admins are able to make these changes for each child individually, but there is also an option to select all or several children and make the changes for everyone simultaneously.

Deleting a Child & Issuing Refunds

If you delete a child from the roster, you will be prompted to indicate whether you would like to issue a full or partial refund:

If issuing a refund, you can specify the amount and reason:

Generating a Roster Report

To run a report from a roster page, simply click on the checkboxes to the right of the children's names if you'd like their information included in the report, then click on the download icon that appears.

 You'll choose the fields you would like to include in the report, and click "download."